We will gladly accept requests for returns within 30 days from the date you received your purchase. All returned items must include the Shipping Receipt. Refunds are for the cost of the merchandise only. Return shipping charges are not refundable. All returns will be credited to the original form of payment. All merchandise must be in new condition, unopened, unworn and in original packaging. No merchandise is accepted for return unless RAN (Return Authorization Number) number has been obtained from our office.
Damaged/Defected merchandise must be reported within 5 days. Credit will be given after damaged/defective has been received in our warehouse. No exception.
Non-Returnable Items include:
* Wigs/ Hair Extensions
* Cosmetics / Makeup, eyelashes, etc.
* Opened and damaged merchandise by purchaser.
* Oversized Items
How can I buy DK USA merchandise?
There are two ways to buy DK USA merchandise. You can call directly to main office to purchase. Toll 1-888-291-8989
You can also conveniently shop online with www.mydkusa.com. Whether you’re looking for supplies to run your retail business, items for an organization or supplies for a wholesale business.
What kind of merchandise will I find at DK USA, Inc?
Every merchandise is stocked with endless hidden treasures! We carry a broad, exciting mix of general merchandise that includes many trusted brands. Some of the products you’ll find at DK USA INC. include hair ball, barrette, ribbon, bead, jewelry, beauty item, general item, cap & hat, cosmetic item and seasonal item more! Everything you need for every day, every holiday, every occasion.
How can I get FREE SHIPPING?
In Order to receive FREE SHIPPING, minimum purchase is $800.00 due to high shipping & handling.
What If I want to cancel my Order?
If you cancel your order after it has been shipped out, you will be responsible for shipping & handling cost plus re-stocking fee.
